Eighty9 Limited is committed to providing exceptional service that upholds the highest legal and ethical standards. If you have had an experience with any of our brands that does not meet these high expectations we invite you to make a confidential report through our secure complaints portal.
Our Fraud Control Policy and Risk Management Plan outlines how your complaint will be handled.
We believe people, regardless of their age, gender, race, religious beliefs, disability, sexual orientation, or family or social background, have equal rights to protection from abuse, neglect or exploitation.
Eighty9 Limited and all of our brands commit to promoting and protecting the welfare and human rights of people that interact with, or are affected by, our work - particularly those that may be at risk of abuse, neglect or exploitation. We have no tolerance for abuse, neglect or exploitation and we will take a survivor-centric approach in all that we do.
If you have reasonable grounds to suspect that an incident of abuse, neglect or exploitation has taken place, or may take place we invite you to make a confidential report through our secure complaints portal.
For more information about our process for managing incidents please refer to our Safeguarding Policy.
Below are some of the policies that all Eighty9 Limited brands use to guide their work:
