Location: South Australia

The Compliance and Operations Support Consultant provides high level administrative and operational support to the Organisation’s NDIS program and Counselling services, with overall responsibility for maintaining the integrity and quality of operational processes, documentation, reporting systems and service records.The role is responsible for supporting efficient business operations through the administration of billing processes, data management, reporting, quality assurance activities and system workflows. The Compliance and Operations Support Consultant provides operational data, identifies opportunities for improvement, develops work instructions and administrative procedures, to support the implementation of systems and process improvements for the NDIS and Counselling teams. This role is the central coordination point for all communications and administrative functions and provides guidance and support to NDIS and Counselling staff by contributing to continuous improvement, and assisting management to ensure consistent, efficient and high-quality services are delivered.