Location: Western Australia

The Performance Mentor and Trainer plays a key role in driving quality and performance outcomes for the Transition to Work (TtW) program. This role ensures the successful implementation of performance and quality improvement strategies aligned with the Organisation’s Global Service Model (GSM). You will support new and existing staff to deliver high quality services to TtW Participants, meeting and exceeding contractual and organisational standards through the delivery of targeted training and mentoring activities. A key responsibility is embedding best practice and continuous improvement within teams across all Employment Regions. This involves working closely with Employment Region Managers and Site Managers to strengthen team capability and ensure service excellence.